Topic: TCL Owner's thread

[espionage]

After auditioning the 65 p2, lg 6320 and samsung 6001, the tcl can actually beat these two squarely in terms of  video quality, using only ordinary movie files with a resolution lower than 480p via a direct usb connection. The artifacts on the lg and samsung are more obvious than in TCL despite continued tweaking done by the sales guy. The movie file inTCL is more watchable for me.

My media player nexbox connects easily with the TCL and lg, while the samsung simply dont see it.

HDR capable na ba ito Sir? Tia!

[jerix]

Bro hdr ready only through usb. Get ur content in usb and directly plug it in its usb slot. I intentionally used the less than 480p files to test their upscalng capability. Notice the difference between the three. I tried to plug my usb on the sony x8500 but the tv wont read it.

[newbie pa rin]

Better ung C series though ang laki ng jump sa price

[jerix]

I am presently scouting for the 65 c1 with a refresh rate of 120 which according to the sales guy in abenson ft  is better for video  than the c2 with only 60.

[scorpionzero]

I am presently scouting for the 65 c1 with a refresh rate of 120 which according to the sales guy in abenson ft  is better for video  than the c2 with only 60.

check mo specs sa website para sure ka.

[enzo_dlc]

I am presently scouting for the 65 c1 with a refresh rate of 120 which according to the sales guy in abenson ft  is better for video  than the c2 with only 60.

I wouldn't take their word for it. Even the TCL website says that the C2 has a 120hz panel when it really doesn't.

[espionage]

check mo specs sa website para sure ka.

http://www.tclphilippines.com/55c2us/

[espionage]

Bro hdr ready only through usb. Get ur content in usb and directly plug it in its usb slot. I intentionally used the less than 480p files to test their upscalng capability. Notice the difference between the three. I tried to plug my usb on the sony x8500 but the tv wont read it.

http://www.tclphilippines.com/65p2/

[♡ lvcdg23™ ✌]

Meron na ba locally yung models with Dolby Vision support?

[jerix]

Whats in the mall is the P2 and also the C2 which i believe both still do not have the dolby vision. What was recommended to me was the C1 which is reported to be better than the two.

[enzo_dlc]

I have one dead/stuck pixel on my C2US after 1.5 months of use. Just reported it to them. Will see if their warranty policy will allow for a TV replacement with 1 out of 8.2M+ pixels not working. TCL USA's allowance is 16 dead pixels for 4k displays. Hopefully TCL Philippines will be less stringent.

[jerix]

How does that dead pixel looks bro? Parang nagiisang bituin ba sa kalawakan?

[enzo_dlc]

How does that dead pixel looks bro? Parang nagiisang bituin ba sa kalawakan?

Even smaller. Hardly visible even on a full black screen unless you really look for it. Unfortunately, once you spot it, it can't really be unseen.

[jerix]

Even smaller. Hardly visible even on a full black screen unless you really look for it. Unfortunately, once you spot it, it can't really be unseen.

Not knowing it to be there is bliss...

[espionage]

Whats in the mall is the P2 and also the C2 which i believe both still do not have the dolby vision. What was recommended to me was the C1 which is reported to be better than the two.

@jerix ito na yat yung hanap mo
https://www.olx.ph/item/brandnew-tcl-qled-4k-uhd-smart-tv-c65c1us-c55c1us-50c1uds-ID863VD.html?h=1b3d555568

[scorpionzero]

@jerix ito na yat yung hanap mo
https://www.olx.ph/item/brandnew-tcl-qled-4k-uhd-smart-tv-c65c1us-c55c1us-50c1uds-ID863VD.html?h=1b3d555568

Not capable of HDR

"QUHD is a marketing catch-all for TCL's use of a quantum dot LCD panel (which has a wider colour gamut than a regular LCD), local dimming from the edge-lit LEDs (which boosts contrast in specific screen areas) and HDR (which is that excellent next-generation picture quality standard). These are the specs you'd normally only find on the higher end panels of Samsung and Sony and LG LED-backlit LCD TVs, but there's also a catch: the C1 doesn't support HDR, a feature restricted to the as-yet-unreleased X1."

https://www.gizmodo.com.au/2016/06/tcl-c1-quhd-led-tv-australian-review/

[jerix]

@jerix ito na yat yung hanap mo
https://www.olx.ph/item/brandnew-tcl-qled-4k-uhd-smart-tv-c65c1us-c55c1us-50c1uds-ID863VD.html?h=1b3d555568

Too late the hero! nakakuha na ako ng 65"MU6303...di ko makita ito noong kating kati na ako!

[espionage]

Too late the hero! nakakuha na ako ng 65"MU6303...di ko makita ito noong kating kati na ako!

Congrats! At least "bang for the bucks" yang model na yan, pictures and review naman dyan.

[enzo_dlc]

Really disappointed with how TCL handles their aftersales.

Here's a timeline of my experience with them so far:
November 20 - reported problem to their hotline, hotline promised a visit from a technician in 3 to 5 days
November 24 - followed up with hotline since it's technically the 5th day already, hotline informed me that visit would be on November 28 and that I would receive a text from the technician when he's on his way
November 28 - nothing, nada
November 29 1:45 PM - called hotline again to follow up, hotline says visit is scheduled for December 1 (no one contacted me about this)
November 29 3:15 PM - got a text from the technician that he's on his way to my house already, I told him that I am not available since I was not given notice at all for this visit
November 29 4:00 PM - got a text from the technician saying he's outside my house and no one's answering the door (malamang, that's exactly what I told him previously)

Long story short, ang gulo nila kausap. I'm really glad that I only have a minor issue with the TV. If it was anything major, this would've have been even more frustrating than it already is.

[nerveblocker]

Really disappointed with how TCL handles their aftersales.

Here's a timeline of my experience with them so far:
November 20 - reported problem to their hotline, hotline promised a visit from a technician in 3 to 5 days
November 24 - followed up with hotline since it's technically the 5th day already, hotline informed me that visit would be on November 28 and that I would receive a text from the technician when he's on his way
November 28 - nothing, nada
November 29 1:45 PM - called hotline again to follow up, hotline says visit is scheduled for December 1 (no one contacted me about this)
November 29 3:15 PM - got a text from the technician that he's on his way to my house already, I told him that I am not available since I was not given notice at all for this visit
November 29 4:00 PM - got a text from the technician saying he's outside my house and no one's answering the door (malamang, that's exactly what I told him previously)

Long story short, ang gulo nila kausap. I'm really glad that I only have a minor issue with the TV. If it was anything major, this would've have been even more frustrating than it already is.

Thanks for the heads up!  I was also eyeing the C2 series of TCL. It has good reviews and features such as:

-Android OS -- GUI almost the same as Mi Box
-Built in Chromecast
-HDR PRO-  I just dunno if this is really HDR
-Harman Kardon Speakers
-Cheaper than mainstream brands with the same features

How's the performance and PQ of the TV?

Sayang pangit aftersales....

[enzo_dlc]

Thanks for the heads up!  I was also eyeing the C2 series of TCL. It has good reviews and features such as:

-Android OS -- GUI almost the same as Mi Box
-Built in Chromecast
-HDR PRO-  I just dunno if this is really HDR
-Harman Kardon Speakers
-Cheaper than mainstream brands with the same features

How's the performance and PQ of the TV?

Sayang pangit aftersales....

Performance is pretty much how Rtings described it. Good contrast, bad viewing angles, some backlight bleeding, very wide color gamut. I've had to adjust gamma values for some HDR games since the default HDR settings sort of washes out the colors.

Update on the aftersales: technician dropped by last Friday and confirmed the single bright pixel. He recommended that the TV be replaced (since it's less than 2 months old) so I'll wait and see if the head office approved the request.

[enzo_dlc]

Update on the aftersales: technician dropped by last Friday and confirmed the single bright pixel. He recommended that the TV be replaced (since it's less than 2 months old) so I'll wait and see if the head office approved the request.

Status update: someone from TCL called me today to inform me that the request for unit replacement has been approved. They'll get in touch with me for the delivery schedule of the new unit. 1 bright/dead pixel out of 8M+ is apparently enough to have your unit replaced.

[espionage]

Congrats! Good to know that TCL has good aftersales.

[enzo_dlc]

Status update: someone from TCL called me today to inform me that the request for unit replacement has been approved. They'll get in touch with me for the delivery schedule of the new unit. 1 bright/dead pixel out of 8M+ is apparently enough to have your unit replaced.

Received the new unit today. It was a complete, brand new retail package. TCL just sends out their replacement units and retrieves the old units through Transportify, which explains why the call center/central office had no clue what the status of delivery was when I made a follow up early this afternoon.

[oznola]

^glad thats resolved!

Mukhang ok si TCL ah. Might consider them as an option if when the time comes

[mccoy26]

any suggestions for models that are 4K HDR capable? For PS4 Pro, 4K Netflix and NBA League Pass (chromecast built-in).

[♡ lvcdg23™ ✌]

any suggestions for models that are 4K HDR capable? For PS4 Pro, 4K Netflix and NBA League Pass (chromecast built-in).

Audition mo sir yung 65x3

[♡ lvcdg23™ ✌]

Any thoughts on the TCL 75c2 guys?

[wrkngbrk]

Mga bosing panalo kaya si TCL LED-43D2911D laban kina LG 43LJ500T at SAMSUNG UA-40M5000? tia

[dom_08]

for the P2US users, ano current firmware niyo? just want to check if mine is up to date.