Hi Derrell,
I have $ 20.00 gift certificate from Best Buy delivered mistakenly last Sept. 5, 2014 to the previous JAC New Jersey address-- 717 NEWARK AVE, C/O JET CREUS JOHNNY AIR CARGO NJ JERSEY CITY, NJ 07306. I have not received this gift card because apparently, it was already used last Sept. 24, 2014.
See below email thread.
Can you help me on this?
Thanks.
Reeves
CP 0917-5457300
Hi Reeves,
Thank you for contacting us back.
I'm really sorry to hear that you haven't receive the gift card that we have sent to you. Let me further check it here on our system.
We apologize for this inconvenience Reeves, however our system will not allow us to create another gift card anymore. And as we have checked it here on our system, the gift card was received at 09/04/2014 and was activated the next day 09/05/2014 at Store 989, and have been cashed out 09/24/2014 6:01 AM. Again, we are really sorry but we cannot send you another gift card.
For any other concern, you may visit our Help Center at
www.bestbuy.com.
We appreciate your loyalty as a My Best Buy Member.
Sincerely,
Josie
Best Buy Customer Care Team
Reference ID: 144884178