Where did you create your account po sa LG thinkq mobile app po ba?
I checked sa amazon and found the article below:
LG ThinQ works with Amazon Echo and other Alexa-enabled devices to allow remote, hands-free control of your LG appliances and TV. There's no need to be in front of the appliance to check its status, simply ask Alexa to do it.
'LG ThinQ - Basic' supports Air Conditioner, Air Purifier, Robot Cleaner, Oven and TV (2018/2019 LG ThinQ AI TVs only) in the United States.
To check device models which are compatible with Amazon Alexa, go to
https://www.lg.com/us/support/smart-thinq-alexa-voice-control(Note: The Set Up TV for Amazon Alexa app works with webOS 4.0 (2018 webOS TV) and the Link to Devices for Voice Control works with webOS 4.5 operating system (2019 webOS TV) only. To check operating system version, go to Settings > General > About This TV > TV Information)
[Getting Started]
(Note: The account created from the
www.lg.com website does not link with the Set Up TV for Amazon Alexa app or the Link to Devices for Voice Control menu from the TV. Please create a LG Account from the LG ThinQ mobile app or the Account Management app from LG TV)
To set up your LG appliances for 'LG ThinQ - Basic' skill,
1. Make sure you have registered your appliances in LG ThinQ mobile app. (Note: You can download the app in Google Play or Apple App Store)
2. Open Amazon Alexa app and enable 'LG ThinQ - Basic' skill
3. Sign in with LG account
4. When Alexa and LG ThinQ are successfully linked, press the "Discover Devices" button or say "Alexa, discover my devices" to complete the process
To set up your LG TV for 'LG ThinQ - Basic' skill,
1. For webOS 4.0, launch the "Set Up TV for Amazon Alexa" app from the Home screen on your LG TV.
For webOS 4.5, launch the "Link to Devices for Voice Control" menu from Settings > Connection on your LG TV.
(Note : To check operating system version, go to Settings > General > About This TV > TV Information)
2. Follow the directions to log in LG account and select the name of your TV. If you are already controlling LG appliances with the Alexa-enabled devices, please log in with the same LG account used in the LG ThinQ mobile app.
3. When you get to the mobile setup guide page, go to the Alexa App on your phone to enable 'LG ThinQ - Basic' skill, link accounts, and discover your devices.
4. Return to your TV to complete setup.