I'm having a problem with my online transaction with pinoydvd.biz. I've recently pre-booked HP5 and yesterday, I logged in to push through with my order. I entered my shipping preferences (i.e., my shipping address). When it came to confirming my order, I edited my billing address details since my shipping address is different from my billing address. Even though I've already entered in my billing address, once it gets to the confirmation page again, it still did not reflect my correct billing address. No matter what I do (update/delete/add), my billing address details still reflects the address I initially entered as my shipping address. So, hoping that it was just a glitch in the system, I pushed through with the transaction and was redirected to the YESPayment site where I entered my credit card details.
However, after getting two emails notifying me of my order, I received another email stating that my payment failed. I assume that it was because of the wrong billing address. Now, can somebody from pinoydvd.biz help me with this problem? The wrong billing address will always result to payment failure and I won't be able to use my account to order from pinoydvd.biz, unless I create another account using another email address. Sayang naman, kasi I want to avail of the discount from the pre-booking and now the site says that HP5 (with dog tag) is now OUT OF STOCK! And because of this, I would now have to buy the DVD from Astro (or another video store) without any discount.